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Paper Excerpts: ... about different types of customers (viz. most valued customer, most grow-able customers, below zero customers). CRM customers. However, he felt that companies are emerging to be led by customers rather than the management. The customers present customers. The present customers serve as links to future business, but the main problem is that these customers customers, contacting customers after sales, answering any questions customers have, and contacting new potential customers than running after new customers. It was established that building closer relationships with customers ...
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Sources list for SURVEYS FOR POTENETIAL CUSTOMERS: Zimmerman, R., Steinmann, L., & Schueler, V. (1996, October). Designing Customer Surveys that Work. Quality Digest. Retrieved April 1, 2003 from the World Wide Web: http://www.qualitydigest.com/oct96/surveys.html.Distance Learning Programs Peak, Terry, and Sara V. Sinclair. "Using Customer Satisfaction Surveys to Improve Quality of Care in Nursing Homes." Health and Social Work 27.1 (2002): 75+. Questia. 9 June 2004 <http://www.questia.com/>. Quality Care Peak, Terry, and Sara V. Sinclair. "Using Customer Satisfaction Surveys to Improve Quality of Care in Nursing Homes." Health and Social Work 27.1 (2002): 75+. Questia. 9 June 2004 http://www.questia.com/. Quality Care Survey report on "Customer Satisfaction on the Way Up", American Customer Satisfaction Index, February 2002 Customer Loyalty in the Hotel Industry GTRC: Georgia Tech Research Corporation. (1998). "How You Heard About Survey." GVU's Tenth WWW User Survey. Retrieved November 25, 2003, from Georgia Tech Research Corporation. Web site: Data Collection and Analysis More sources on "SURVEYS FOR POTENETIAL CUSTOMERS"
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